Addressing disruptive physician behavior
Inappropriate and disruptive behavior on the part of physicians and other hospital staff is more than a teamwork issue; these behaviors also present a serious threat to patient safety and quality of care. Accordingly, physicians and their medical staff organizations must adopt clear guidelines for identifying and fairly addressing inappropriate and disruptive behavior in the hospital setting. This 30 minute learning module will show you how to define appropriate, inappropriate and disruptive behavior, present guidelines for dealing with these behaviors, and provide you with your own downloadable copy of the AMA Model Medical Staff Code of Conduct that you can integrate into your medical staff bylaws.
Protect yourself, your colleagues and your medical staff from communication and behavior misunderstandings. Complete this module and share the code of conduct today. Should you have technical questions, please contact the AMA Unified Service Center at 800-621-8335. Should you have questions regarding the content, please contact Kathleen O'Shea at firstname.lastname@example.org.
Type: Internet Activity (Enduring Material)
AMA PRA Category 1 Credit™
Certificate of Participation for Non-Physicians