Practice Transformation Series: Listening with empathy

Click HERE to View Course Materials

Increasing administrative responsibilities—due to regulatory pressures and evolving payment and care delivery models—reduce the amount of time physicians spend delivering direct patient care. When empathetic listening is used in healthcare, patients and families are more satisfied and more open to hearing their physician’s advice. Practicing empathy can save time and effectively defuse difficult situations. By forging deeper connections with patients, physicians can experience greater professional satisfaction and joy in work. Should you have technical questions, please contact the AMA Unified Service Center at 800-621-8335. Should you have questions regarding the content, please contact Becca Moran at or 800-987-1106.
View Activity Information
Type:  Internet Activity (Enduring Material)
Activity Price
394 Registered Users
0.5 Credits> AMA> AMA PRA Category 1 Credit

0 Credits> AMA> Certificate of Participation for Non-Physicians