Practice Transformation Series: Implementing health coaching
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Increasing administrative responsibilities—due to regulatory pressures and evolving payment and care delivery models—reduce the amount of time physicians spend delivering direct patient care. Health coaching is a team-based approach to care that helps patients “gain the knowledge, skills, tools and confidence to become active participants in their care.” Not only does health coaching reinforce the physician’s care plan to promote adherence, it incorporates health goals that patients set for themselves. The physician can delegate the personalized planning to a partner who engages, educates and manages patients with complex health needs. Health coaching utilizes a series of techniques, such as motivational interviewing and “repeat back,” to ensure patient comprehension of their care plans and help them achieve their goals. Having a health coach as part of the team may help the practice meet quality metrics, improve patient satisfaction and adherence and free up physician time. Should you have technical questions, please contact the AMA Unified Service Center at 800-621-8335. Should you have questions regarding the content, please contact Becca Moran at email@example.com or 800-987-1106.
Type: Internet Activity (Enduring Material)
AMA PRA Category 1 Credit™
Certificate of Participation for Non-Physicians