Care Delivery and Payment: Professional Satisifaction/Sustainability
As the nation’s health care system continues to evolve, the American Medical Association is dedicated to helping physicians navigate the environment successfully by ensuring sustainable physician practices that result in good health outcomes for patients and greater professional satisfaction for physicians. Participants will learn about the AMA’s work and research involving 30 diverse physician practices across six states designed to better understand which payment models promote satisfaction and sustainability in different practice settings and to identify critical factors for success. The results of this work will inform AMA policies and shape AMA services that will enable physicians to thrive well into the future. Should you have technical questions, please contact the AMA Unified Service Center at 1-800-621-8335. Should you have any questions regarding this activity, please contact Katie Pajak at or 312-464-5450.
View Activity Information
Care Delivery and Payment: Professional Satisfaction/Sustainability 
Release Date:
February 17, 2014
End Date: February 17, 2016

At the end of this activity, physicians should be able to:

  1. Describe the scope of work and research conducted by the AMA, related to professional satisfaction and practice sustainability.
  2. Recognize the key findings from the research.
  3. Summarize how the AMA is planning to address many of the causes of physician practice dissatisfaction.  

Target Audience
This activity is designed for medical staff physician leaders (Chief of Staffs, Medical Staff Presidents, Medical Directors and Medical Staff members), medical staff service professionals and medical staff legal counsel.   

Statement of Need
There is a need to provide education on the key findings from the AMA's research on physician satisfaction and practice sustainability, particularly in understanding how the AMA plans to address the causes of physician practice dissatisfaction. 

Statement of Competency
This activity is designed to address the following ABMS/ACGME competencies: practice-based learning and improvement and professionalism. 

Accreditation Statement
The American Medical Association is accredited by the Accreditation Council for Continuing Medical Education to provide continuing medical education credit for physicians.

Credit Designation Statement
The American Medical Association designates this enduring material for a maximum of 1.0 AMA PRA Category 1 Credit™. Physicians should claim only the credit commensurate with the extent of their participation in the activity.

Planning Committee
James DeNuccio, MBA, FACHE - Director of Physicians in Practice/AMA

Matthew Gold, MD - OMSS Governing Council Alternate Delegate/AMA
Gale Hazen, MD - OMSS Governing Council Member-at-Large B/AMA
Mary Kelly - CME Program Committee/AMA
Raj Lal, MD - OMSS Representative/AMA
Dolleen Licciardi, MD - OMSS Representative/AMA
Arthur D. Snow, Jr., MD - OMSS Governing Council Chair/AMA
John Spurlock, MD - OMSS Governing Council Secretary/AMA
Melvyn Sterling, MD - OMSS Representative/AMA
Kathryn Pajak, MEd - Program Development Administrator, OMSS/AMA
Keith Voogd - Senior Policy Analyst, OMSS/AMA
David J. Welsh, MD - OMSS Governing Council Vice Chair/AMA
Lambert Wu, MD - OMSS Representative/AMA

Jay Crosson, MD - Group Vice President, Physician Satisfaction/Care Delivery and Payment, American Medical Association

Disclosure Statement 
The content of this activity does not relate to any product of a commercial interest as defined by the ACCME; therefore, neither the planners nor the faculty have relevant financial relationships to disclose.

Receiving Your CME Credit
In order to claim AMA PRA Category 1 Credit™, you must: 1) view the webinar, 2) successfully complete the quiz by answering 4 out of 5 questions correctly, and 3) complete the evaluation.

Hardware/software Requirements
Adobe Flash 9.0.115 or above

Audio speakers or headphones

Screen resolution of 800X600 or higher.

MS Internet Explorer 8.0 or higher, Firefox, Opera, Safari, etc.
Adobe Reader 5.0 or higher.

Should you have any questions regarding the content of this activity, please contact Katie Pajak at or 312-464-5450.

Should you have technical questions, please contact the AMA Unified Service Center at 800-621-8335. 

Type:  Internet Activity (Enduring Material)
Activity Price
39 Registered Users
1 Credits> AMA> AMA PRA Category 1 Credit

0 Credits> AMA> Certificate of Participation for Non-Physicians